Landlords
Since the introduction of the Tenancy Deposit Scheme on 6th April 2007 it has become a requirement for Landlords to ‘prove their case’ if there are to be any deductions made from a Tenant’s deposit.
The new legislation is designed to protect Tenants and under the terms of the scheme, adjudicators will review all relevant documents, including Inventory Reports, before the dispute resolution service or the courts decide how to divide deposit liabilities between Landlords and Tenants.
Only indisputable evidence will help you in the event of a dispute; rules governing the Tenancy Protection schemes have placed the onus upon the landlord to provide evidence to support any entitlement for costs, without room for doubt. If there is any doubt, the decision will always favour the tenant.
In this ever-changing letting landscape, the landlord more than anyone deserves a peace of mind and total protection. There is nothing more disheartening than having to spend thousands on repairs and being unable to claim anything back from the deposit.
For Landlords, whether you let out a single property or you have a large portfolio, you need to safeguard your investment. You need to be able to prove damages or breakages have occurred during a Tenancy. The most effective way to do this and to avoid a potential dispute is to have your Tenants agree on the specific condition of your property and its contents before they begin occupancy.
This can be achieved by having an independent professionally prepared Inventory Report drawn up and then signed by your Tenants before they move in. By doing this you will be sending a clear signal to your Tenants that they will be held fully responsible for all damage, necessary repairs and renewal costs other than acceptable fair wear and tear.
When you consider the costs involved with both the purchase and maintenance of a property, plus the time and money spent on the presentation, most professional Landlords agree that a comprehensive Inventory Report is an essential tool in successful property management, and maintaining a harmonious landlord tenant accord.
REMEMBER: Keep all your receipts, we can include them into your report for added security.
Lettings Agents
For letting agents, customer service and reputation are everything. Managing properties and looking after landlords and tenants already comes with enough demands, without having to worry about whether your inventory provider will deliver the service you and your clients expect.
One of the most common comments we hear from new clients is that they have previously experienced inconsistent, unreliable or disappointing service from other inventory providers. Reports arriving late, difficulties contacting the clerk, a lack of attention to detail or simply not receiving the personal service they expected can all create unnecessary work for busy letting teams.
At Kadeway, we believe your inventory provider should make life easier, not add to your workload. We pride ourselves on being reliable, approachable and responsive, providing the professional service that you can confidently put in front of your clients — and the personal attention that comes from working with a smaller, independent business.
Our aim is simple: to become a trusted extension of your team, providing a dependable service that you don't have to worry about.
Have you experienced any of the following problems?
- Inventory clerks turning up late or not at all?
- Poorly detailed and inaccurate inventory reports?
- Inventories arriving unsigned weeks after the tenants moved in?
- Important details and specific evidence left off check-out reports?
- Expensive prices combined with a thoroughly unprofessional service?
- The service received has made you and your business reflect badly, with landlords and tenants affecting your reputation?
Using Kadeway for your letting services gives you more time to focus on what matters most — looking after your clients, growing your business, and managing your properties, while knowing that every stage of the tenancy is properly documented and professionally managed.
We provide a complete inventory service covering the key stages of the tenancy, from the initial inventory and check-in through to interim inspections and the final check-out. We can collect and return management keys to your office and, wherever possible, work around your requirements to make the process as straightforward as possible.
Our reports are normally delivered within 0-24 hours, with urgent reports prioritised whenever required. Most importantly, our independent and detailed reporting provides landlords and tenants with a clear record of the property's condition, helping to reduce misunderstandings and avoid unnecessary disputes.
By entrusting your inventory and inspection requirements to Kadeway, your team can spend less time dealing with the tedious and time-consuming aspects of tenancy disputes and more time delivering the service your clients expect.